I have been trying to get help with me not receiving my $50 sweeps cash for purchasing the $9.99 package that was offered as a promotional email. Since 11 a.m. yesterday morning I have been trying to get customer service to fix the amount of sweeps cash that was not credited to me. I got automatic response after automated response after automated response until finally I received an email that said that they needed the transaction ID number they could be located on the email receipt from my purchase. I have never received any email receipt for any purchase that I’ve made and I’ve made lots of purchases on this site. So upon bringing that to their attention and asking for help a customer service agent actually has the audacity to say and I quote “man [censored] you”… I would be lying if I said that I have encountered a worse situation dealing with customer service and dealing with a problem that they should be fixing but I rather cussing at me ( a paying customer) for reasons unbeknownst to me I have attached a picture of the email offer they were sent to me that I tried to redeem and I will attach the photos of the conversation between me and the customer service agent
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Luckyland Slots Software
LuckyLand’s casino site runs on HTML5 and is entirely browser-based. The design makes it compatible with a wide range of computers. Luckyland Slots has recently released an Android app allowing for an even better experience for mobile players. There is currently no app for iPhone users.
The developers emphasized visuals over performance, so a high-speed internet is necessary if players want the site to load smoothly.
The interface is a mixed bag. Browsing the games is straightforward, but the icons are large, so navigating to a favorite slot can take a few clicks even with the limited launch-day suite of games.
Furthermore, players will need to click through a few promotions before reaching the main lobby, which can be inconvenient. On a brighter note, socialfeatures, accountsettings, purchases and redemptions are accessible via a menu located atop the screen.
Thus, players can donate free spins to their friends or purchase additional Gold Coins in a matter of two or three clicks, with no need to browse multiple submenus. This part of the layout is 100 percent intuitive and well-designed.
Luckylad Slots App & Mobile Casino
The Luckyland Slots online casino app is currently available for Android. Those using iOS will need to access the site with a browser.
The Android app is available for Android 6.0 or higher and requires you to download the LuckyLandSlots.apk file directly from the Luckyland Slots website.
Once you’ve got the LuckyLandSlots.apk download on your device, scroll to your notifications panel and search for the file name. Now that you’ve located the file, click on it to begin the installation process.
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You will receive a prompt requesting permission to install the app. Click “Allow From This Source”.
To find the app, you’ll need to search through your installed applications. Luckyland is easy to recognize as they use a purple icon with a clover casino chip.
If you have an iOS, don’t fret, the casino offers HTML5 games through their site. No download is required and the games will load immediately in your browser.